If you have recommendations or suggestions how we can improve our service, we are ready to cooperate to make our transaction and future transactions successful. Short processing time and fast delivery. We process and send orders the next or the same day after the purchase on everyday basis except Saturdays and Sundays; This is not an Original Equipment Manufacturer (OEM) product, HQRP branded product is a replacement. All brand names and logos are registered trademarks of their respective owners. Any use of the brand names or model designations for this product are made solely for purposes of demonstrating compatibility. - We ship all products from Harrison, NJ, using USPS, UPS, DHL or Fedex at our decision. Please, contact us prior purchasing items. It takes approximately 5-14 days f.